 How do I access the Enhanced Materials on my Pirates Movie Soundtrack? MAC: On your desktop double click on the "Pirates Enhanced" CD. Double click on "Start" to launch. WINDOWS: Double click on "My Computer". Right click on your CD-ROM drive and select "Open" or "Explore". Double click on "Start" to launch. System Requirements: MAC: PowerPC G3 500MHz or faster with 256MB of RAM. WINDOWS: Intel Pentium II 450MHZ or faster with 256MB of RAM. When will The Pirates Who Don't Do Anything release on DVD? Fall of 2008 -- Visit VeggiePirates.com for fun and games! How do I get technical help with GameWave? Visit GameWave web site for assistance. If your questions aren't answered, be sure to let us know! Where can I find products with your characters on them? Visiting our Products Pages! Go there now --> My toy broke. How can I get help? Our apologies for the difficulties you have experienced. Please exchange this to the store of purchase. If you are unable to make this exchange, mail the defective item to: Big Idea, Inc.Direct any further concerns to CustomerService@BigIdea.com. My CD-ROM broke. What should I do? Contact us at CustomerService@BigIdea.com. Do you have screen savers? Check out all the downloads we have available for your computer in our FUN & GAMES section. --> Do you have a company store? Our company store is located right here in cyberspace! Go there now! --> My Video/DVD is not working. What should I do? If the following steps do not work, please contact us:
We are honored that our fans want to share their creative ideas and talent with us. Unfortunately, due to legal issues, Big Idea's policy does not allow us to accept or review unsolicited submissions. Considering such an idea presents a legal concern because of the possibility that a similar idea is already being developed in our studio. Are shows produced in other languages? We are now producing shows in Spanish. Big Idea shows may be available in your local language and format. Check our Products page online and with Christian retailers in your area. Are the shows closed-captioned? All DVDs offer English subtitles with following exceptions: Lyle the Kindly Viking (without "VeggieTales Classics" printed in silver on the cover) Heroes of the Bible I & II Is VeggieTales broadcast on television? Yes! VeggieTales and 3-2-1 Penguins! can be seen on NBC, Telemundo and ION Television. Check your local TV guide. May I screen a show in a public setting? Public performance requires a licence. If your church owns a CVLI license then you are all set to host an event. Otherwise visit http://cvli.org for details. If you plan to have a one day event without a CVLI license please complete our form here and we will review your request. Where are the hidden features on the DVD? All of our Easter Eggs can be found in the main menu and submenus of our DVDs by browsing with your East, West, South and North direction buttons on your DVD remote (e.g., for The Wonderful World of Autotainment our Easter Eggs are in the following sections: Features, Previews and Fun.) Some DVDs offer a 4th egg if you answer all of the trivia questions.  Can the public tour the Big Idea facility? Due to production demands, confidentiality issues and the layout of our offices, we are unable to offer tours. I am working on a school project. Can I interview someone from Big Idea or get materials? Due to the number of requests received and staffing limitations we are unable to offer personal assistance. Please check out our Web site and visit your local library for more information. Are there any jobs available? Please visit our CAREERS page to see the latest job postings. What kind of internships do you offer? Unfortunately, we are not currently offering any internships. Thank you for your interest! What animation software do you use? The animation software we use is called "Maya." How did Big Idea get started? Big Idea was founded in a spare bedroom by computer animator and storyteller Phil Vischer in July of 1993. Can I email Big Idea? If you have questions, comments or suggestions that you don't see addressed here in the FAQ, please contact us. What is your mailing address? Big Idea, Inc. 230 Franklin Rd #2A Franklin, TN 37064 Attn: Customer Service What is your telephone number? Office: 615.224.2200 Customer Service: 800.295.0557 Church Sales: 800.922.4332  What are the technical requirements for this Web site? Our site is designed for screens 800 x 600 or larger and version 4.0 or greater of Microsoft Internet Explorer and version 2.0 of Safari. To experience some features of the site, your browser must support JavaScript. To watch the video clips, you must have the Adobe Flash Player properly installed. Why am I having difficulty viewing your video clips? Our site utilizes the Adobe Flash Player, a high performance, lightweight, highly expressive client runtime that delivers powerful and consistent user experiences across major operating systems, browsers, mobile phones and devices. To get the latest version of the Flash player, visit Adobe.com. Why can't I save or download your clips? We invite you to enjoy all our clips online. We've employed technology which does not allow for the saving of our clips to prevent the unauthorized distribution of our content. Do you have coloring pages to print or desktop wallpaper for my computer? All of our VeggieTales and 3-2-1 Penguins! coloring pages and wallpaper -- along with the rest of our interactive activities can be found through the Fun & Games section of this site. Do you have music or sound downloads? While we do not offer sound downloads, all of our albums are available for download through iTunes and Sony Connect. Do you have screen savers for my computer? Check out all the downloads we have available for your computer in our Fun & Games section. What is Big Idea's Privacy Policy? Check it out online. Go there now --> |
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